Blog
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July 24, 2018
Microsoft Surface Pro 4’s; Flickering Screens
Turns out that these units may have flickering screens. The blogs were lit up with extraordinary efforts to stop this annoying problem. Some advocated putting the Surface in the freezer; others said to use a hair dryer. The good news is that Microsoft now acknowledges the problem. According to ArsTechnica.com, anyone with this issue can […]
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July 20, 2018
Captain Picard, the Borg, and your Network Security
I love the Star Trek series. A specific episode came to mind when we got the call from a client in IL that their corporate office’s systems had been hacked. But let’s start with the story… Captain Picard has been assimilated by the Borg and is ‘resisting.’ The crew have somehow got him back to […]
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July 13, 2018
Will Google Flag Your Website as ‘Not Secure’?
In an official announcement on February 8th this year, Google posted the following comment: ‘Beginning in July 2018 with the release of Chrome 68, Chrome will mark all HTTP sites as “not secure.”’ When they get to your website, it will say ‘Not Secure’ and they might leave. You’ve probably heard about HTTP versus […]
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July 11, 2018
Sage 100 Contractor version 21 – What’s New?
Sage 100 Contractor version 21 – What’s New? Version 21.1 is here! On May 31st, Sage released version 21. Here are a few highlights. Ability to create recurring salaried payroll records Ability to send Direct Deposit stubs at a later date – be careful on this one; when I checked for more specifics, it’s really […]
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July 06, 2018
You’re Only as Safe as Your Weakest Link
Here’s a good one the techs found. In Vegas, hackers got into a Casino through the fish tank thermometer; really! This is a low-level device that connects back to the network for updates and to regulate the temperature. A hacker figured out that the security on this simple device was pretty weak. He got into […]
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June 29, 2018
The Ultimate Question 2.0 by Fred Reichheld
So what is this ‘ultimate question’? You might have heard it called the Net Promoter Score, or NPS for short. This idea came out in 2003 and got a lot of companies thinking about their customer loyalty. There was such a following that there’s even a user group called the NPS Loyalty Forum; and they […]
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June 22, 2018
Tales from a Hacker turned White Knight
At a recent industry event, I heard and watched Kevin Mitnick, a reformed hacker who was wanted by the FBI. He got caught, went to jail, served his time, and now he does security penetration testing. He did a demo for us using ‘simple’ tools that hackers have available to them. We were amazed at […]
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June 13, 2018
Replacing a Modem: New Internet Service
When you replace a modem, it’s not supposed to cause any service interruptions. But, we regularly get an emergency call that this process has NOT gone as planned. Sometimes the ISP technician has plugged/unplugged something, and the connection is not coming back up. We’ve also had clients upgrading their internet service but the ISP (Internet […]
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June 08, 2018
Microsoft Privacy Statement: Not Very Private
Have you ever read the Microsoft Privacy Statement? One of our techs took a deeper dive and found some very interesting things. ‘Cookies’ are small text files placed on your device by Microsoft. In their privacy document, they tell you that they use cookies and similar technologies to help collect data. These cookies allow them […]
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June 01, 2018
The Gifts of Imperfection: Book Review
The Gifts of Imperfection: Let Go of Who You Think You’re Supposed to Be and Embrace Who You Are Brené Brown, Ph.D., L.M.S.W. How is imperfection a gift? Well let’s face it; we can’t be perfect and we’re using a lot of energy trying to achieve something we’ll never get. When we mess up, when […]
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