Careers

Posisi kepala kita wajib diupayakan pada posisi yang menjajaki ceruk tulang balik yang tercipta dari pungggung yang membengkok. Pemikiran pula wajib senantiasa ditunjukan ke jalan yang agen sbobet terletak di depan kita serta fokuskan diri pada jalan. Tetapi tidak lalu berarti kepala wajib kaku sebab tulang leher butuh diusahakan buat senantiasa tenang.

Posisi punggung pula berarti buat terbuat setimpal dengan kecekatan yang kita ambil. Tidak cuma itu, posisi punggung pula butuh setimpal dengan arah yang kita lalui. Dikala tanjakan ataupun agen bola dalam kecekatan besar, yakinkan buat punggung dalam posisi menunduk, sedangkan kala dikala pada arah menyusut, punggung dapat ditegakkan kembali sebab ini lebih bagus.

Teknologi sudah mempengaruhi warga serta sekelilingnya dalam banyak metode. Di banyak golongan warga, teknologi sudah menolong bandar togel terpercaya membenarkan ekonomi( tercantum ekonomi garis besar era saat ini) serta sudah membolehkan bertambahnya kaumsenggang. Banyak cara teknologi menciptakan produk sambilan yang bukan dikehendaki, yang diucap pencemar, serta menghabiskan pangkal energi alam, mudarat, serta mengganggu Dunia serta lingkungannya.

We are expanding our team. If you have skills and experience that would be a good fit with Syscon, send us your resumé! Even if you don’t see an open position that matches your expertise, but you have a passion for serving clients in this industry, we’d love to hear from you.

Level III Network Technician

Do you love supporting end users with their technology? Do you like the variety of remote support and onsite client visits? Are you looking for a solid, growing IT firm that needs your network support skills? If so, keep reading for more details; we’d love to hear from you.

Full Description and Required Skills

Responsibilities may include…

Great customer support
Troubleshooting user issues, setting up new users, troubleshooting access, remote printing, and similar
Checking the NOC alerts for all equipment under management
Checking the backup portal for failures or alerts, troubleshoot or escalate
Following and updating maintenance checklists
Updating tickets with tasks performed, screen shots, outcomes, and time worked, as well as status
Updating our IT Coordinator regarding assigned tickets and projects
Review weekly anti-virus scan results and troubleshoot/follow up with clients as needed
Honoring client confidentiality and guarding their data and access
Following the schedule to meet our promises to our clients
Remote support for clients in other states
Helping our end users make technology work in their businesses
Personal car to drive to client sites for onsite support
Participate in Daily Huddles

Qualifications

Great problem solving skills
Small details are huge, so accuracy is a must
Good phone skills
Willing to work as a team with good independent troubleshooting skills
Experience with monitoring tools such as N-Central (N-Able)
Experience with backup solutions such as cloud-to-cloud Solarwinds, Datto units, and similar, including file restores
Experience in small to medium business environments (10 to 200 users) with mobile devices, workstations, servers, firewalls, switches, routers, access points, and similar
Experience installing and troubleshooting Windows 10 Pro
Experience supporting users with day-to-day tasks in Microsoft 365
Experience researching hardware solutions, ensuring compatibility between components, workstations, laptops, and network peripherals
Experience supporting virtual servers and ESXi hosts, VMware
Experience with Azure hosting

Skills for this Position

Proficient in providing Remote Support using LogMeIn Rescue, N-Able Take Control, or similar, and Remote Desktop
Minimum two (2) years Server troubleshooting and maintaining Windows Servers
Minimum four (4) years workstation/laptop and printer troubleshooting in MS environments
LAN, WAN Networks – basic troubleshooting and maintenance
Troubleshoot SonicWall Firewall (or similar) and VPN issues for end users
Minimum two (2) years working with VMware and willing to become a subject matter expert with training
Experience with Azure hosting, basic access and troubleshooting
Experience with Password Vaults, PassPortal a plus
Good math skills
Tracking work through tickets and tracking time by ticket
Troubleshooting business class anti-virus offerings
Ability to troubleshoot complex issues
Written and verbal communication skills, including client-facing and internal documentation

Level II Tech for Hardware and Client Support

Do you enjoy supporting end-users in network environments – in person and phone support? Do you love computer hardware? We have a strong client base that would love to meet you! This position blends the fun of finding the right hardware with the personal satisfaction of helping businesses keep their computers up and running so they can get their work done.

Full Description and Required Skills

4+ years’ experience troubleshooting and maintaining Microsoft Windows platforms, PC Hardware and Software, Local Area Networks (LAN) and Wide Area Networks (WAN), Remote desk support experience, Customer Relations, Excellent Documentation Skills; Fast-paced, dedicated, flexible, wants to grow with the organization and takes pride in their work.

Do you have a passion for Computer Hardware? Syscon is looking for a full-time experienced Level II Tech with a passion for hardware. This role includes research, pricing, purchasing, while providing updates to the other Techs regarding the ever-changing world of hardware.

Do you enjoy the satisfaction of helping people successfully use computers in their place of business? We have a strong client base to support in their daily use of technology to run their businesses. This includes performing on-site Client visits, day-to-day user support, maintenance visits, and remote support.

Syscon provides Best in Class consulting and technical services to our clients. This includes providing regular network maintenance, remote support, infrastructure planning and recommendations, hardware and software implementation and upgrades, backups, Private Hosting, and Managed Services. Syscon technicians work as a team to meet our clients’ IT needs and goals since 1986!

All Syscon techs need to be well versed with the following, our Technology Offerings:

Microsoft Windows Server
Microsoft Exchange Server
Backup systems – Datto experience is a plus
SonicWall Firewall, CDP/VPN devices, E-mail Security
McAffee/Symantec/Bit Defender Anti-Virus/Anti-Spyware
HP servers, laptops, workstations, switches
Terminal Services
Imaging Software such as Acronis, Shadow Protect
Mobile Device support such as Tablets, Windows Surface, iPhones, iPads, Smart phones, etc.
Troubleshooting within a VMware hosted environment, and assisting clients working in a hosted environment

Skills for this Position

Remote Support using LogMeIn Rescue (or similar) and Remote Desktop Services
Minimum one (1) year Server troubleshooting and maintaining Windows Servers
LAN, WAN Networks – basic troubleshooting and maintenance
Hardware familiarity in small business environment (10 to 200 users) such as workstations, servers, firewalls, etc.
Experience installing and troubleshooting Windows 10
Experience supporting users with day-to-day tasks in Outlook, Browsers, network printers, and similar
Exchange support experience
Server Imaging experience – Acronis, Shadow Protect
SonicWall Firewall (or similar), VPN familiarity
Experience using a ticketing system to track tasks and time
Minimum of two (2) years’ experience purchasing computer equipment using a Purchase Order system with multiple vendors, tracking shipments
Experience researching hardware solutions, ensuring compatibility between components, quoting and ordering servers, workstations, laptops and network peripherals
Good math skills

Skills that are a Plus in this position

+ Previous Desktop, Server monitoring experience through a Managed Services Platform

+ Previous work with Datto backup devices

+ Certifications such as A+, MCP, MCSA, MCSE, MCITP

People Skills

Teamwork, Dependable, Flexible
Good problem solving
Exceptional customer service, Well spoken, Customer Focused
Detail oriented
High degree of initiative
Excellent documentation and good written skills
Organized
Good Phone skills
Touch Typist
Self starter
Excellent interpersonal communication

Compensation: Salary $45K to $60K, with matching retirement program, Health Insurance, two weeks paid vacation, eight holidays; opportunities for additional training and certifications.

Note:

Principals only; Recruiters, please do not contact this job poster.

No phone calls, please

Please do not use this information to contact us regarding other services, products, or commercial interests

Level IV Systems Engineer

As part of the network team, maintain the health of our Hosting infrastructure including ESXi hosts, Datto units, Sonicwall HA firewalls and switches, and the MSAs. Assist with routine maintenance of hosted servers. Monitor hosting infrastructure and client endpoints through our N-Central RMM tool. Monitor endpoint and M365 backups through Solarwinds. Onboard and maintain M365 accounts, architect and move client shares to SharePoint, and provide support as needed. Remote IT support for clients all over the US including some on prem clients’ servers. Periodic onsite client visits in the greater Chicago area including maintenance, upgrades, and troubleshooting. Assist the Sales team for existing and new clients to provide network discovery/assessments and make recommendations. Using our ticketing software, update and maintain assigned tickets. Migration and support of Azure Private and Shared tenants. Weekly meetings with the Network team and Daily Stand Ups. Keep our customers informed as we do our work.

Full Description and Required Skills

Responsibilities May Include:

Great customer support and communication
Participation in the Network Team – contributing, learning, sharing, brainstorming; weekly meetings, daily stand up
Troubleshoot and resolve tickets that have been assigned or escalated by other team members
System design and system updates for client networks and our hosted environment
Health and well-being of our internal network
Health and well-being of our hosted environment offering
Assist in migrating clients from existing hosted infrastructure to Azure environment
Assist in migrating clients from our Hosted Exchange to M365, including MFA and backups
Checking the NOC alerts for all equipment under management
Compliance with our backup Standard policy for all backup platforms
Maintaining our VMware environments, including up-time, maintenance planning, software/hardware upgrades, and expansion as needed
Checking the backup portal for failures or alerts, troubleshoot
Following and updating maintenance checklists
Updating tickets with tasks performed, screen shots, outcomes, and time worked, as well as status
Communication with our Customer Support desk and our clients regarding assigned tickets and projects
Honoring client confidentiality and guarding their data and access
Following the schedule to meet our promises to our clients

Required Skills:

Previous experience with an Outsourced IT company
6+ years of experience as a Level IV Tech troubleshooting and maintaining MS Windows platforms
Install, troubleshoot, maintain Microsoft Windows Server (2012 R2 through 2019) in production environment including Microsoft SQL
Install, troubleshoot, maintain Hosted Microsoft Exchange Server and assist in decommissioning
VMware experience including ESXi hosts, creating new servers, use of VMware tools such as V-Center, V-Sphere, etc.; ability to troubleshoot and maintain environment; managing MSA’s and hosted drive space
Datto BDR servers – monitor, troubleshoot, implement
Firewall configurations, VPN tunnels, Sonicwall a plus
Troubleshoot LAN/WAN connectivity issues
Troubleshoot Wireless Connectivity, public/private wi-fi networks, HP Aruba a plus
Documentation including tickets/work orders

Desired Qualities:

Loves IT and working with other Network engineers and support staff
Excellent time management
Ability to determine priorities and meet deadlines
Enthusiastic and confident; takes pride in work performed
Finds gratification and personal satisfaction in producing a job well-done for clients
Problem Solver, fast learner
Patient, courteous, and professional
Excellent verbal and written communication skills
Attentive to detail
Certifications

Technology:

Microsoft Windows Server (all versions)
Microsoft Exchange Server (all versions)
Sonicwall Firewall, configuration from scratch, VPN tunnels, ongoing support
VMware, ESXi hosts, and related tools
HP Products – servers, workstations, laptops, switches
Remote Access tools such as N-Able Take Control, Log Me In Rescue, Remote Desktop Manager
Managed Services (NOC) experience using N-Able Platform or similar
Datto BDR Devices

Consultant – Sage 100 Contractor

As a Sage Business Partner for the Sage 100 Contractor product, our consulting services include implementation of the software Core, Payroll, Service, and other modules, as well as ongoing support for our clients. Accuracy and timeliness are as important as integrity and organization. This role requires a strong work ethic, a balance of implementation and support time, and regular interaction with clients.

Full Description and Required Skills

Responsibilities and Outcomes

Design, Project Manage, and implement Sage 100 Contractor per signed quotes within the Scope of Work
Respond to client requests with specific date to be completed, or to request the date by which they need the project completed
Complete implementations by the agreed cut-over date and within budget
Complete requests within the promised time frame
Accounting work, implementation, and client training performed according to GAAP guidelines
Create and deliver work papers and procedures to client

Skills for This Position

Bachelor’s degree in business and/or finance
Five or more years’ experience implementing Sage 100 Contractor (formerly Master Builder) Core, Payroll, Project Management for Specialty Subcontractors; Service experience a plus
Extensive experience in AP, AR, Payroll, and all matters related to producing accurate, timely, and reliable financial information through the Sage 100 Contractor product
Experience and knowledge of various accounting structures including Departmental Income setup, Subaccounts, Summary accounts, Union setup within the software, Payroll Reporting, Progress Billing, and Project Management module
Experience with Sage 100 Contractor Report Writer and report form modifications
Works well under tight deadlines and able to multi-task effectively
Likes to be challenged, results-oriented self-starter who is organized
Great communication skills, verbal and written
Experience writing Client Procedures
Skill and experience creating and maintaining an audit trail for all financial transactions and customer interactions, including electronic documentation
Project Management of client bookkeeper(s) including opportunities for continued training, increasing skills, and accuracy
Experience and proficiency with Office including Excel and Word
Willing and able to take continuing education training

IT Coordinator

IT Coordinator, Syscon, Inc.

Provide great Customer Support for incoming client and vendor calls
Develop and enjoy relationships with key contact person at each client
Know the Network Technicians’ schedules and pending client requests as a hub of information between the techs and our clients
Bring energy and enthusiasm when answering the phones, providing updates to clients, providing updates to Syscon staff, with the goal of exceeding our customers’ expectations.
Pro-active client communication regarding the schedule, planned visits, status on open issues, and similar
Coordinate projects between vendors, the schedule, clients, and the implementation plan including downtime communication and communicating expectations to our primary contact person at each client

Full Description and Required Skills

Responsibilities May Include:

Responsibilities

Take care of the Customer Support email account; handle inquiries, track requests, assign to technicians as needed
Scheduling of Client work, requests, emergencies, projects, and new requests from Sales
Scheduling daily, monthly, and maintenance work for clients according to our agreements
Open up the Customer Support desk, including launching various portals on monitoring screens including our NOC portal
Vendor relationships with our partners
Tickets – Create, schedule, follow through to completion; updates and reporting
Preparation for and participation in weekly Network Department Meetings
Check messages and requests before the office opens and make arrangements with client(s), re-assess priorities as needed based on our escalation criteria
Monitor and make arrangements for follow up of NOC alerts and backup alerts
Take notes during weekly Tech Meetings, then provide to all techs for sign off and assist with action items for the week
Maintain our On Call Notification schedule and update the phone system notifications each week

Skills for This Position

Excellent, Friendly Phone Skills
Ability to listen to requests, summarize the need, convey details from the client to the tech
Basic understanding and correct use of IT terminology including basic computer skills
Minimum 2 years of experience in the IT Service industry; MSP experience is a plus
Great organization skills in a fast-paced environment
Flexibility for changing priorities and conditions; adaptable
In depth knowledge and experience working with Outlook and Word
Minimum one year of experience with a ticketing system
Ability to communicate via e-mail and short Word documents using appropriate grammar and spelling, conveying details and ideas clearly and with kindness
Touch Typing is a must!