Skip to content
About Syscon · Why Syscon Stands Out

We love this stuff! It’s okay if you don’t.

You started a construction company to build projects, lead crews, and run profitable jobs — not to babysit servers, wrestle with ERP upgrades, or sit on hold. We want to be your technology company so you can run your business.

What Makes Syscon Different
“94% of our clients stay with us year over year — not because of long lock-in contracts, but because the same people who implement your system answer the phone when you call.”

Most contractors come to Syscon after outgrowing one of two frustrating setups: a generalist IT shop that knows firewalls and laptops but has no idea what a WIP schedule or Sage SQL database is, or a software reseller that sells licenses and vanishes the week after go-live.

Since 1986, we’ve built Syscon around the opposite idea. Network engineers, Azure architects, construction accounting consultants, and in-house software developers work on the same team, reading the same shared notes, accountable for your whole stack from field phones on the jobsite to the financial statement.

Six Day-to-Day Commitments What working with Syscon looks like in practice

How Syscon stands out from all the rest.

01 8am–5pm Central · Plus Off-Hours On-Call

A real human answers the phone — never hold music.

When you call Syscon between 8:00 AM and 5:00 PM Central, a live team member picks up the phone — no phone trees, no robotic auto-attendants, and no hold music. When emergencies strike outside business hours, an on-call technician is ready to step in.

02 Transparent Invoices

Billing detail that actually has details.

You never receive a mystery invoice from Syscon. Every statement itemizes the exact work performed, the date it occurred, and which engineer or consultant completed it — so controllers and owners always know what they are paying for.

03 Institutional Memory

Shared engineering notes across our entire team.

Every network configuration, SQL quirk, union payroll rule, and support call is documented in shared client notes. You don’t start from scratch or repeat your life story if a different technician answers.

04 Zero Gatekeeping

Technical jargon translated into everyday language.

We speak construction — cost codes, WIP over/under billings, certified payroll, retainage, and AIA billing — and we translate Microsoft, Azure, cybersecurity, and SQL concepts into plain English so you can make confident business decisions.

05 Nationwide Reach · All 50 States

Fast live remote resolution across all 50 states.

With secure remote access and live screen-shares, most support requests across all 50 states are resolved in minutes while you watch — and implementations, conversions, and 1-on-1 training sessions run smoothly without travel delays.

06 Software + IT Under One Roof

In-house programmers, construction accounting specialists, and network engineers.

Most IT firms point fingers at your accounting vendor, and most ERP consultants won’t touch your firewall or Azure tenant. Because we house network engineers, construction accounting specialists, and software developers together, the buck stops here.

Culture & Operating Principles How We Behave — Our Core Values

How we behave: our core values.

Values aren’t plaques on a lobby wall — they are the behaviors our team holds each other to on every ticket, implementation, and code review.

Own the outcome, end to end

Never toss a client problem over the fence. Stay curious, ask “what is actually broken?”, and follow through until the workflow runs cleanly.

Respect the Monday payroll clock

In construction, payroll, wires, and bid deadlines cannot wait. Respond with urgency, clarity, and calm competence.

Teach generously

Whether in a one-on-one screen share, a Closing the Year webinar, or Syscon U Monthly, leave every client more capable and confident than before.

Tell the plain truth

Recommend only technology we have tested and trust ourselves — including telling clients where AI or a new tool earns its keep and where it doesn’t.

Syscon How We Behave — Our Core Values created collaboratively with the Syscon team
Syscon’s “How We Behave” core values — built collaboratively at our State of the Company session.
No Scripted Sales Pitch

Ready to work with people who speak construction?

Call 630-850-9039 between 8 and 5 Central to hear a real person pick up on the first ring, or send us a note about what you’re building.