We’ve had several payroll emergencies in recent weeks, causing panic for the payroll teams and our teams. Each of these were preventable, so we thought we’d share a few things with you.
The FIT System communicates with Sage 100 Contractor which ‘lives’ on a server, physical or hosted. To communicate, it goes through the internet (ISP) and often a firewall. If any of these devices or services changes, the communication is interrupted.
So, if you’re replacing a server, physical or virtual, or moving/changing hosting providers, or you’re replacing a firewall or changing internet providers, be sure to talk with us first!
None of this is a problem, but we’ll want to make a plan, so your payroll processing is not interrupted on payroll day. Scheduling the work on a non-payroll day is helpful, so we can make the configuration changes and test well before you need them. – CMW