Joe Krause

krauseI should have called months ago!

When my company needed a virtual private network with remote access to the office, I had different customer support engineers working on it for months without success. These were the engineers who sold my company the network, yet they still couldn’t figure out why it wasn’t working. I even gave the customer support engineers complete access to our network while they tried to fix the problem. They were without success. Then I bought a new machine from the company that had been supporting my network. As with the engineers before, the customer support engineers for this new machine couldn’t fix the problem, either. I gave them access to both ends of the loop, too. I am quite happy that my Syscon tech was able to fix the problem. He certainly knows what he’s doing. I should have called months ago! Syscon now manages my virtual private network and remote access technology.