Turns out that these units may have flickering screens. The blogs were lit up with extraordinary efforts to stop this annoying problem. Some advocated putting the Surface in the freezer; others said to use a hair dryer.
The good news is that Microsoft now acknowledges the problem. According to ArsTechnica.com, anyone with this issue can contact them within 3 years of the purchase and they’ll provide a refurbished, equivalent Surface Pro 4. Some had already paid for repairs, and those people can request a refund. The great news is that Microsoft is making good on the equipment malfunction!
Sometimes equipment just doesn’t work as it was intended. Glad to see that Microsoft has some options for its customers. If you have other hardware questions, give us a call! – CMW