IT Services

Network Support

Network performance and reliability is the foundation for a successful business. Let us focus on the proactive regular maintenance, monitoring and equipment upgrades so you can focus on what you do best! We can assist you with upgrading your Internet provider, replacing old equipment, upgrading the server operating system, moving to remote access solutions, moving some or all solutions to the cloud, determining hardware options when replacing workstations and laptops, and more. All we do is networks, so we can provide options, pros and cons, and other information to help you find the right solution so you can get back to your business.

  • Anti Virus

    Every computer in your office (even the Macs) should have an anti-virus solution in place. Our anti-virus service provides the most up-to-date protection available against viruses that could cause severe damage to your computers and your business data. We also provide you with advanced reporting to keep you in the know about the health of your network.

  • Managed Services

    Our Managed Services solution “watches” your equipment 24/7, looking for key thresholds and activities that would indicate potential issues BEFORE they interrupt workflow. The system monitors information about equipment performance, allows for critical Microsoft security updates, provides inventory reports, arranges for off-hour re-boots, applies self-healing logic – all while sending alerts for immediate action or follow up.

  • Network Support

    These services are available for the equipment at your office, laptops that travel for work, private hosting servers, virtual servers and mobile devices.

Cloud Computing

“Cloud Computing.” This small phrase covers a lot of options and causes a lot of confusion! The benefits and convenience of the right cloud solution can be a game changer to a growing business. Many times a hybrid combination of cloud and on-premises meets the need. We help businesses of all kinds take the RIGHT data to the cloud for the ideal work flow, keeping productivity and security at the highest possible levels. We have great cloud solutions, including private cloud hosting, application hosting, email hosting and much more.

  • Sage Application Hosting

    Sage 100 Contractor is flexible enough to run a two-person back office, or a 50-person back office. For the smaller offices, a traditional server installation may not be an option, especially when the “offices” may be trailers or other temporary arrangements.

    Our cloud application hosting service hosts your Sage 100 Contractor data and licenses on our cloud server, giving you access anywhere you can connect to the Internet. We take care of the software upgrades and backups, and there is no need to install or upgrade your local laptops/workstations. Since it’s a hosted solution, this also opens up the option to use other business tools, including tablets and Apple-products. This can be a very convenient and cost-effective way to get the benefit of true network-solution software without having to buy or manage servers at your office.

  • Email Hosting and Spam Filtering

    There are a variety of email solutions out there, but for business, Exchange is the absolute standard for many reasons. Many businesses want and need this solution but do not have the network infrastructure in place. Even if you have a regular server, you may want to host just email. Pricing reflects the number of accounts in use, so it is often a better solution for businesses with a changing work force or limited IT options in-house.

    SPAM can be a huge drain on resources and very frustrating (sometimes embarrassing) when the anti-SPAM solution is inadequate. Did you know there is inbound and outbound SPAM filtering? We can provide anti-SPAM solutions with proven track records. Price is based on how many email addresses are in use, which provides flexibility for budgeting.

  • Private Cloud Hosting

    Private cloud solutions provide a secure, flexible environment for your staff. Maybe you have one location, or maybe your organization is spread out geographically. A privately hosted server offers features like remote access, control over software, strong security, and of course, backups. Our hosted solution has a lower entry point, making it a great option for aging equipment. Because it is a private solution, you know exactly who your IT people are and who to call for support – Syscon!

IT Outsourcing

One of our long-time clients said it best: “Our core business is serving people, not running our IT.” At Syscon, we love computers, networks, backups, security and all the tech-stuff you need to successfully provide your core business service. Let us take care of your computers so you can take care of your customers!

  • Backups and Disaster Recovery

    There are two big areas where backups are crucial: failing/damaged hardware, and user error. The list picks up with viruses and file corruption. The next level is something no one wants to go through, but it happens nonetheless: fire, water damage, tornadoes, theft and vandalism. We have an appropriate solution to protect you in each of these circumstances so you can get back to work.

  • On-site Network Support

    Remote access is great, but sometimes you just need someone at your office to put in the replacement hard drive, setup a replacement computer, troubleshoot your server, install the backup solution, provide some user training or support, or perform maintenance on your equipment. We have the expertise and experience to do all of these tasks, right at your office.

  • Hardware Support

    You may have heard the phrase, “the devil is in the details.” Hardware is a great example. Two machines or battery backups can look so similar with such a big price difference. Why? Which one to buy? There are so many options, how do you know which ones will meet your need? Give us a call. We love this stuff!

Website Development and Hosting

A business website can be a powerful tool to attract new customers and communicate important information to your clients, or it can make your company look out of date and out of touch. We work with you to provide the right website solution for your business needs. From a simple, single-page website with key information to a complex multipage site that integrates with your other software solutions, we can help you put your best foot forward.

  • Custom Website Development

    Our custom website solutions are built to fit your company’s needs, with a powerful content management system, responsive capabilities and the features you need to make sure your customers have everything they need.

  • Website Hosting

    Every website requires a host. Having a reliable host means you can be confident that your site is up, secure and running at its best. Since you have to have a website host, why not choose Syscon? We provide confidence.