The Callen Construction journey started in 1986 when Tom decided to start the company as a Siding contractor. Tom invited his brother Phil to join as a sales person, adding windows, roofing, porches, anything for the home exterior.

Through all these years, Callen’s ‘secret sauce’ has been how well they treat their team members, providing quality craftsmanship, and their exceptional customer service with clients. Tom had retired by the time Craig joined them seven years ago, but he worked closely with Phil before his retirement, and with Mike, a long time employee who is now the owner.

Callen is proud to have team members with over 20 years of history with the company, including the owner, Mike. This has helped the transition but also introduced some challenges as they refocused on growing the business. With great communication, the teams have been able to navigate these culture changes.

A homeowner replaced all their windows. With the Low E tint and the greens in the paint and shutters, the slight green tint on the windows was accentuated, making them look green! With the help of the manufacturer and a lot of talking, Callen replaced all the windows!

Craig enjoys the Syscon newsletters, learning more about the S100C capabilities. During their Fiscal Year End change project, Craig enjoyed working with all the Syscon team members. He felt everyone was easy to talk to, set clear expectations, and responded quickly to questions.

Craig’s background includes a degree in accounting and several years in public accounting focused on Construction and real estate clients. Craig left public accounting to work for a restoration contractor, then Callen. As events turned out, Craig grew up a few blocks away from the Callen office! It’s a small world.