Spoofed Emails – Thanks Quarantine!

As most of you know, we made the spam filter more sensitive several weeks ago. This has greatly reduced the amount of spam that makes it to your InBox. It’s also caught legitimate email messages and put them in quarantine for you to review. As you tell us which are actually ‘good’ the spam filter gets smarter and will let these through.

However, even when you ask us to release and whitelist, we’re taking a second look before making the change, which worked out pretty darn well for one of our clients!

We were asked to release what looked like an employee’s email and a consultant’s email. Turns out the employee-looking email was NOT from his employee. The ‘Send’ was coming from France and had a few other oddities. All the real employee email was already whitelisted, which is another reason our tech took a deeper look and found the phishing attempt.

The one from the consultant was also suspicious because we could see that the From and To addresses were the same and it was signed by a generic tenant domain instead of showing as having come from the consultant’s domain.

We certainly don’t expect you or your team members to notice these nuances, and we appreciate the opportunity to check them out for you. We really have your back here and are taking precautions to keep you and your team safe. The bad actors are getting better and better, and AI is helping them just as much as it’s helping you, so please stay on guard! – CMW