Sage Support: Beware!

During the crazy December and January season, Sage and Aatrix support are buried in calls and chat requests; it’s nearly impossible to get ahold of them! This isn’t unusual, and the hackers know all about it—an opportunity for them to try to trick you!

A couple years ago, Sage 100 Contractor support moved to the process where all initial requests have to begin through their Chat. This is very frustrating in general, but with the high demand of questions, it’s even worse, plus most of us have deadlines we’re trying to meet.

We know of one company that really needed to talk with someone, so they searched Google for a Sage support number. They found one, but the person on the other end insisted to get on their computer, then wanted the firewall opened up so they could look at the data, and so on. It was a hacker!! If you need to call someone, call us and we’ll help you and escalate if needed! – CMW