Skip to content
SearchTalk to us
Managed IT · Microsoft 365 · 24/7 Human SOC

Construction IT & 24/7 cybersecurity, answered live by humans.

Your laptops, Microsoft 365 identities, office firewalls, jobsite Wi-Fi, and 24/7 Managed Detection & Response — run by one construction-fluent team from 8 AM to 5 PM Central with zero phone trees, backed by around-the-clock human threat analysts.

Explore 5-Layer Cyber DefenseManaged IT & M365 SpecsTalk to our IT desk
94%
Annual client retention
8–5CT
Live humans · zero phone trees
~15min
24/7 Human SOC analyst response
Nightly
M365 mailbox & tenant backups
One Accountable Infrastructure PartnerMicrosoft Direct CSP · Endpoint EDR · Blackpoint Cyber MDR
Managed Machines, Users & Network

Proactive care from office workstations to jobsite trailers.

No finger-pointing between your IT vendor and your construction ERP provider. Because our IT, Azure Cloud, and Sage/Acumatica teams share one documentation system, tickets get solved on the first call.

Five dark titanium and optical glass infrastructure modules flowing via Syscon Blue light channels into a warm central human support hubLive Human Help Desk · 8–5 CT
Managed Laptops & Desktops

Automated patching, maintenance, DNSFilter web protection, and Endpoint Detection & Response on every machine.

Baked-In Security + 24/7 Human SOC

Stopping wire fraud, session hijacking, and 2 AM ransomware.

Construction companies move six-figure progress payments daily — making them prime targets for silent Outlook inbox rules and BEC fraud. We bake security into every layer and pair it with optional 24/7 live human MDR containment.

Concentric satin titanium rings and smoked optical glass domes protecting a luminous Syscon Blue coreBuilt In · Plus Optional 24/7 Human SOC
Every endpoint hardened by default.

Endpoint Detection & Response, DNSFilter web blocking, and automated security patching across every laptop and server.

Complete Deliverable SpecificationsMicrosoft 365 · Managed Machines · Managed Network · 24/7 SOC

Managed Microsoft 365

One secure Microsoft 365 identity per user. Email, chat, files, Office apps — managed end-to-end.

Microsoft 365 is a powerful suite of innovative apps, intelligent cloud services, and world-class security, all tied together with one cohesive identity. We treat every tenant we manage with the care it deserves.

Managed Premium · Recommended for office staff

Everything in Standard + Intune (MDM), encrypted email, advanced MFA & enhanced security

Our recommended tier for accounting, leadership, and back-office workstations handling sensitive data.

Tenant secure configuration, monitoring & backup

  • Hundreds of configurations applied for optimal security and performance
  • Continuous monitoring of critical configurations for changes
  • Nightly backup of Microsoft 365 configurations

Management & support — included with every tier

  • Fully backed up — every user, every mailbox
  • New user setup
  • Microsoft 365 user support
  • Access to ongoing training webinars

User levels we support

  • Managed Basic — Email, antispam, Teams, OneDrive, SharePoint (great for field leads with no laptop)
  • Managed Standard — Adds Microsoft Office apps (Outlook, Excel, etc.)
  • Managed Premium — Adds Intune (MDM), encrypted email, advanced MFA, enhanced security (recommended for office staff)
  • Managed Enterprise — M365 E3 license for the most advanced needs

Optional extras

  • Enhanced Baseline Security setup (recommended)
  • Migrate to cloud-native Entra ID — ditch the old domain controller
  • Microsoft SharePoint implementation
  • Mailbox migration into Microsoft 365
  • Teams Phones implementation & managed users

Managed Machines

Laptops, desktops, and thin clients — patched, monitored, and protected with EDR-grade antivirus.

For your staff to be productive, they need secure, up-to-date, maintained machines. One laptop infected with the wrong virus could bring down the entire office. With Syscon Managed Machines we keep your fleet in tip-top shape — and most importantly, we're there when something goes wrong.

Every managed laptop / desktop includes

  • Endpoint Detection and Response (advanced anti-virus)
  • DNSFilter — protection from harmful websites
  • Automated patch management
  • Continuous monitoring
  • Automated maintenance
  • Premium first-class user support

Managed Network Devices

Firewalls, switches, access points, printers, servers — the unsung heroes, properly cared for.

Firewalls, switches, and access points may not be as 'sexy' as cloud services, but they are the unsung heroes of every office — the under-appreciated workhorses that connect you to all those cool cloud apps, day in and day out, without a single thank you. Before they die of neglect and bring your office to a crawl, it's time to show them some love.

Devices we manage

  • Virtual machines
  • Physical servers
  • Firewalls
  • Network switches
  • Wireless access points
  • Network printers

Included care

  • Firmware management
  • Configuration optimization
  • Proactive monitoring
  • Backups and disaster recovery for virtual machines
  • Network topology & Wi-Fi coverage design

Cybersecurity & 24/7 Human SOC

24/7 MDR Available

Baked into every offering — plus Advanced Security - Managed (24/7 Human SOC powered by Blackpoint Cyber MDR).

Cybersecurity is so critical to construction operations that we bake baseline defenses into every managed service — and offer Advanced Security - Managed, pairing Syscon’s automated hardening with a 24/7 live human Security Operations Center powered by Blackpoint Cyber MDR to stop wire fraud, session hijacking, and ransomware at 2 AM.

Layer 05 · Advanced Security - Managed

24/7 live human Security Operations Center (powered by Blackpoint Cyber MDR) with ~15-minute analyst response.

Correlates endpoint, Microsoft 365 identity, SharePoint/OneDrive, and cloud telemetry — catching silent Outlook forwarding rules and stopping wire fraud or ransomware at 2 AM.

Standard with every Syscon-managed service

  • Endpoint Detection & Response (EDR), DNSFilter, and automated OS/application patching
  • Continuously monitored Microsoft 365 & Entra ID security configurations
  • Enforced multi-factor authentication and nightly encrypted backups

Advanced Security - Managed (24/7 Human SOC)

  • 24/7 eyes-on-screens Security Operations Center powered by Blackpoint Cyber MDR
  • ~15-minute live human analyst investigation & active containment when threats trigger at 2 AM
  • Cross-layer correlation across endpoints, Microsoft 365 identity, SharePoint/OneDrive, and Azure cloud
  • Catches silent Outlook inbox-forwarding rules, stolen session tokens, and ACH/wire-fraud lateral movement
“As a business owner, it has been a relief to be working with Syscon — knowing their expertise in cyber security and all our I.T. We started over 23 years ago with Larry and Cathy Wendt and never considered another company.”
Joan Boulet-LynchLynch Construction · 23+ Year Managed IT & Security Client
Read Lynch Construction case study
Directly integrates with
Sage 100 Contractor Hosting (Azure) →Sage 100 Contractor →Copilot & AI Governance →Compose IT Stack in Blueprint →
Straight AnswersManaged IT, Microsoft 365 & 24/7 SOC Q&A

IT & security questions contractors ask first.

How Syscon handles Microsoft 365 field/office licensing, wire-fraud protection, 24/7 MDR, and live help-desk support.

What makes Syscon Managed IT different from a generalist local MSP?

Generalist MSPs rarely understand Sage 100 Contractor SQL servers, Acumatica workflows, jobsite trailer connectivity, or mixed field/office Microsoft 365 licensing. Syscon serves construction companies exclusively, answers every call live from 8 AM to 5 PM Central with zero phone trees, and documents your IT, cloud, and ERP stack in one shared engineering record.

How does Syscon protect contractors against wire fraud, BEC inbox rules, and 2 AM ransomware?

Every Syscon-managed environment includes baked-in Endpoint Detection & Response (EDR), DNSFilter web protection, automated patching, enforced MFA, and monitored Microsoft 365 security baselines. Adding Advanced Security - Managed pairs those controls with a 24/7 live human Security Operations Center (powered by Blackpoint Cyber MDR) with ~15-minute analyst response to isolate compromised sessions, silent Outlook forwarding rules, or ransomware day or night.

Do field foremen and crew leads need the same Microsoft 365 license as controllers and PMs?

No. We mix and match four managed Microsoft 365 tiers inside a single tenant — Managed Basic for field leads on phones/tablets, Managed Standard for desktop Office users, Managed Premium (with Intune MDM and encrypted email) for office and accounting staff, and Managed Enterprise (E3) where advanced governance is needed — with every user and mailbox backed up nightly.

Can Syscon work alongside an internal IT lead or controller?

Yes. Whether you want Syscon to serve as your complete outsourced IT and security department or partner alongside an internal IT coordinator in a co-managed model, we provide itemized transparent billing and shared documentation.

Tired of Ticket Queues & Vendor Finger-Pointing?

Put your computers, Microsoft 365, and 24/7 security under one roof.

Call 630-850-9039 between 8 and 5 Central to hear how fast a real person answers — or send us a note to review your current IT and security posture.

Schedule an IT & security reviewCall 630-850-9039