The Syscon Managed Cloud Environment combines modern technology and toolsets hosted on the reliable Microsoft Azure cloud platform with Syscon’s Managed Services and first-class customer service. We know “the cloud” can feel overwhelming, but don’t worry — we have your back.
Cloud environment feature highlights
- Highly scalable environment capacity
- Secure sign-on with MFA support
- Access from any device — including personal devices — securely
- Native Windows / macOS clients, or any modern web browser
- Multi-screen support for desktop sessions
- Rich Windows 10/11 desktop experience for virtual desktops
- Run cloud-hosted apps as RemoteApps — feels local
- Full OneDrive / SharePoint Files On-Demand support
- Containerized user profiles via FSLogix
- Nightly backups of company and user data
What we manage
- Cloud infrastructure deployment & updates
- Proactive infrastructure management
- Advanced performance & security monitoring
- Advanced cybersecurity for the cloud environment
- Automation tools
- Virtual machine maintenance
- Sage 100 Contractor application upgrades
- Standard installed application upgrades
- Recommendations for environment improvements
- Group webinars & trainings
- First-class user support via email or phone
Step 1 — Pick your tenant
- Syscon Tenant — resources live in our tenant; great for small teams or light workloads. Cloud-only username (e.g. JSmith@syscon-cloud.com).
- Private Tenant — resources live in your own Azure tenant; users sign in with their regular M365 account. Better for bigger teams, heavier workloads, or co-managed IT.
Step 2 — Pick your resources package
- Bronze — 1–6 average users, max 8
- Silver — 5–10 average users, max 15
- Gold — 10–20 average users, max 30
- Platinum — 15–30 average users, max 40 (adds load balancing)
Optional extras
- Additional session hosts (Gold or higher)
- Upgraded session host RAM & CPU (Silver or higher)
- Additional user-profile storage
- Cloud file share / network drive
- Upgraded Sage SQL host RAM & CPU
- Sage SQL data disk upgrade — Gold or Platinum
- Additional SQL host (e.g. for Sage Paperless)
