# Syscon, Inc.

> Syscon, Inc. is a technology platform and services partner built exclusively for the construction industry since 1986. Family-founded and operating fully remote across all 50 U.S. states, Syscon unites Managed IT, 24/7 Human SOC cybersecurity, Managed Cloud on Microsoft Azure, construction ERP consulting (Sage 100 Contractor and Acumatica Construction Edition), proprietary construction software (Syscon One and the FIT Field-Integrated Time System), Power BI executive dashboards, and practical AI consulting — all under one roof, answered live by humans from 8:00 AM to 5:00 PM Central.

## About

- Founded: 1986 in suburban Chicago by Catherine ("Cathy") Wendt (Co-Founder & President) and Larry Wendt (Co-Founder & Director of Business Development); second-generation technology leadership led by Chris Wendt (VP of Technology Services, joined 2014). Headquartered in Cave Creek, Arizona, serving contractors across all 50 states.
- Positioning: Syscon is a dedicated construction technology platform and services partner — never a generalist MSP that happens to take construction tickets, and never a software reseller that disappears after go-live.
- 2026 National Recognition: Named to Fast Company’s 2026 Best Workplaces for Innovators list in two categories — AI, Automation & Machine Learning Excellence and North America — and named to the Inc. 5000 list of America’s fastest-growing private companies for the third consecutive year (2024, 2025, 2026). Previously named Sage 100 Contractor Gold Development Partner of the Year.
- Service Standard: 94% annual client retention; live human phone support Monday–Friday 8:00 AM–5:00 PM Central with zero hold music or phone trees (plus 24/7 emergency on-call for clients); itemized transparent invoices; shared engineering documentation across Managed IT, Cloud, ERP, and Software teams.
- Phone: 630-850-9039 · Support: customersupport@syscon-inc.com · Client Portal: https://support.syscon-inc.com

## Core Platforms & Services

- [Software & AI Flagship Hub](https://syscon-inc.com/solutions): Dedicated showcase of Syscon One (Just Launched), Practical Construction AI Consulting, Sage 100 Contractor Add-Ons, and Power BI Executive Dashboards.
- [Interactive System Blueprint](https://syscon-inc.com/services#stack-builder): 11-practice construction technology architecture and custom scope composer.
- [Syscon One (Just Launched) & Construction Suite](https://syscon-inc.com/services#wip-suite): Unified cloud application platform for contractors (Microsoft 365 SSO, granular permissions, custom apps & agents, and upcoming Sage AI assistant) alongside Over/Under Billing (WIP), Cost-to-Complete (+ CTC Owner Dashboard), Indirect Cost Allocation, Positive Pay, and SQL Script Runner.
- [FIT System (Field-Integrated Time)](https://syscon-inc.com/services#fit-explorer): Proprietary mobile & web field time collection flowing straight into Sage 100 Contractor payroll across 4 active roles: Field Labor, Supervisor, Supervisor Approver (optional gate), and Payroll Admin (Excel-style FIT Workstation).
- [Managed Cloud on Microsoft Azure](https://syscon-inc.com/services#cloud-advisor): Azure Virtual Desktop and SQL Server hosting for Sage 100 Contractor and construction back offices — available in Syscon Tenant or Private Tenant across Bronze, Silver, Gold, and Platinum tiers with FSLogix profiles and nightly backups.
- [Sage 100 Contractor Consulting & Support](https://syscon-inc.com/services#svc-s100): 30+ years of implementations, version upgrades, SQL optimization, custom reporting, union/prevailing-wage payroll configuration, and live remote training.
- [Acumatica Construction Edition](https://syscon-inc.com/acumatica#roadmap): Browser-native cloud ERP for construction — 6-stage honest discovery, clean data migration & cutover, construction-first setup, plain-English remote training, ongoing 8–5 CT support, and role-based dashboards.
- [Managed IT (Computers, Users, Networks & M365)](https://syscon-inc.com/services#svc-mc): End-to-end Managed Computers, Managed Users, Managed Networks, and 4-tier Microsoft 365 administration tailored for contractor offices and jobsites.
- [Cybersecurity & 24/7 Human SOC (Blackpoint Cyber MDR)](https://syscon-inc.com/services#svc-cyber): Multi-layer identity, endpoint, and M365 defense backed by Advanced Security - Managed: a 24/7 Human Security Operations Center powered by Blackpoint Cyber MDR (~15-minute live human analyst triage to stop wire fraud, BEC inbox rules, and ransomware).
- [Power BI & Executive Reporting](https://syscon-inc.com/services#svc-biz): Live SQL and Power BI executive scorecards for WIP over/under billing, margin fade, cash position, AR retainage, and labor utilization.
- [AI Consulting & Workflow Optimization](https://syscon-inc.com/services#svc-ai): 4-part construction AI consulting menu: (1) AI Foundation & Readiness (SharePoint/M365 permission hygiene), (2) AI Governance, Policy & Practical Training, (3) Workflow Assessment & Optimization, and (4) Custom AI Agents & Semi-Custom Software ("Measure Twice, Code Once").

## Key Pages

- [Home — 40 years of construction technology, Syscon One, FIT Live US Map, and full-stack overview](https://syscon-inc.com/)
- [From Master Builder to Sage 100 Contractor — 5-part oral history video archive](https://syscon-inc.com/20-years-with-master-builder-sage-100-contractor)
- [About Syscon — Founded 1986, two generations of the Wendt family, 40-year chronology, and leadership](https://syscon-inc.com/about)
- [Acumatica for Construction — Browser-native cloud ERP implementation, clean data migration, webinar series, and support](https://syscon-inc.com/acumatica)
- [Careers at Syscon — Remote construction accounting, ERP, business applications, and IT roles](https://syscon-inc.com/careers)
- [Cathy’s Book Reviews — Business and leadership book takeaways for contractors](https://syscon-inc.com/cathy-book-reviews)
- [Cathy’s Video Blog — Practical M365, construction accounting, and leadership updates](https://syscon-inc.com/cathy-video-blog)
- [Client Stories — 54 construction case studies filterable by state, region, and technology stack](https://syscon-inc.com/client-stories)
- [Coast-to-Coast Ride — 2,912-mile cross-country bicycle expedition and 59 daily dispatches](https://syscon-inc.com/coast-to-coast-ride)
- [Contact Syscon — Call 630-850-9039 (live humans 8–5 CT) or send a message](https://syscon-inc.com/contact)
- [Events & Webinars — Live and recorded construction ERP, year-end, FIT, and M365 sessions](https://syscon-inc.com/events)
- [In the News & Press Honors — Fast Company Best Workplaces for Innovators (2026), 3× Inc. 5000 (2024–2026), and 40 years of awards](https://syscon-inc.com/in-the-news)
- [Syscon U Monthly — Complete searchable archive of monthly PDF issues since January 2015](https://syscon-inc.com/newsletters)
- [Resources Library — 680+ construction accounting, IT, cybersecurity, M365, and ERP articles](https://syscon-inc.com/resources)
- [Sitewide Search — Instant search across pages, articles, client stories, and newsletter transcripts](https://syscon-inc.com/search)
- [Services — Managed IT, 24/7 SOC, Azure Managed Cloud, Syscon One, Sage 100 Contractor, Acumatica, FIT System, Power BI, and AI Consulting](https://syscon-inc.com/services)
- [Software & AI Highlights — Syscon One Cloud Platform (Just Launched), 4-Part AI Consulting Menu, Sage 100 Contractor Add-Ons, and Power BI Executive Dashboards](https://syscon-inc.com/solutions)
- [FIT System Mobile Application Privacy Policy](https://syscon-inc.com/syscon-app-privacy-policy)
- [Client Testimonials — 39 unedited contractor voices across all 50 states](https://syscon-inc.com/testimonials)
- [Video Library — Curated YouTube playlists including Cathy’s Video Blog and Book Reviews](https://syscon-inc.com/videos)
- [Why Syscon — 94% retention, live human phone support 8–5 CT, transparent itemized billing, and core values](https://syscon-inc.com/why-us)
- [Full LLM Technical Reference (llms-full.txt)](https://syscon-inc.com/llms-full.txt)
- [Fast Company 2026 Best Workplaces for Innovators Announcement](https://syscon-inc.com/announce/fast-company-best-workplaces-for-innovators-2026)
- [Inc. 5000 Three Consecutive Years (2024–2026) Announcement](https://syscon-inc.com/announce/inc-5000-three-years-in-a-row-2026)
- [RSS 2.0 Feed — Blog, News & Client Stories](https://syscon-inc.com/rss.xml)

## Contact

- Phone (live humans 8:00 AM–5:00 PM Central, Mon–Fri; option 4 after hours for 24/7 client emergency on-call): 630-850-9039
- Support & general inquiries: customersupport@syscon-inc.com
- Client ticket portal: https://support.syscon-inc.com
- Mailing address: Syscon, Inc., P.O. Box 7721, Cave Creek, AZ 85327